Requesting a transfer

Transfers are first initiated at the facility level via the individual in custody through their assigned counselor. 

Note: An individual can request a transfer through their assigned counselor once they have been at their current facility location for six (6) months from their original IDOC placement. After their request, an individual must remain at their facility location for one (1) year before requesting to transfer within IDOC.

1. If individuals are approved, they are placed on a transfer list and will move when bed space is available for them at their approved location. 

2. If individuals are denied, they can request again for another review, based on the guidelines for requesting transfers in 6 months.

How to Contact the Transfer Coordinator’s Office:

Email:  DOC.TCO@illinois.gov

Mail:
Illinois Department of Corrections
Transfer Coordinator
1301 Concordia Court
P.O. Box 19277
Springfield, IL  62794-9277

Phone:  217.558.2200, ext. 2603

Please Note:  The Office of the Transfer Coordinator will not respond to unrelated inquiries. All individual transfer requests and questions related to facility placements/eligibility should be directed to the assigned counselor. Interstate Compact inquiries for individuals on parole are handled by the Interstate Compact Office.

Inquiries regarding placement denials for Electronic Detention or Adult Transitional Centers should be directed to the Program Services Office at DOC.EDSCInquiries@illinois.gov

Individual in Custody Money Services

Individuals in Custody may receive money via GTL (ConnectNetwork/ViaPath), JPAY, Western Union, or money order. Money orders must be sent directly to the lockbox, NOT to the facility - see information below.

Electronic Payments

Funds up to $5,000 may be sent to individuals in custody via the following methods, except Money Gram. There is a maximum limit of $3,000 for all MoneyGram transactions.

• GTL (ConnectNetwork/ViaPath)

• JPAY

• Money Gram locations using the Blue Money Gram Express Payment Form - receiving code is 7364

• Send2Corrections (service provided by Western Union)

For all electronic transfer of funds, the individual in custody IDOC number and incarcerated last name must be used. Funds sent via GTL, JPAY, and Western Union are anticipated to be applied to the individual in custody's account within 24-48 business hours. Funds sent via Money Gram are anticipated to be applied to the individual in custody's account within 72-96 business hours. Funds sent during an individual in custody’s transfer between facilities may take longer than 24-96 business hours.

Money Orders

Individuals in custody may receive money orders not exceeding $999.99. Money orders must be sent with the lockbox deposit slip and complete with the individual in custody’s name, IDOC individual in custody number, sender’s name, and address. Deposit slips can be obtained at each facility or here. The money orders should be made payable to JPay and sent with the deposit slip to: PO Box 260250 Hollywood, FL 33026.​​​​​​​