COVID-19 Resource Guide

Below are resources related that may be helpful during the COVID-19 crisis. Please contact the organizations directly for more information about their programs or resources. If you have any resources to add, please email me at repbarbarahernandez@gmail.com. Although my office is currently closed, stay updated by following me at facebook.com/RepHernandez83rd.


The Illinois Department of Public Health (IDPH) has a statewide COVID-19 hotline and website to answer any questions from the public or to report a suspected case. For more information call 1-800-889-3931 or visit IDPH.illinois.gov.


To find these and more resources in Kane County, please call the Kane County Human Services Hotline at 2-1-1. Support is available 24/7 in various languages.

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Aquí hay recursos relacionados que pueden ser útiles durante la crisis de COVID-19. Comuníquese directamente con las organizaciones para obtener más información sobre sus programas o recursos. Si tiene recursos para agregar, envíeme un correo electrónico a repbarabarahernandez@gmail.com. Aunque mi oficina está cerrada en este momento, manténgase actualizado siguiéndome en facebook.com/RepHernandez83rd.

El Departamento de Salud Pública de Illinois (IDPH) tiene una línea directa y sitio web COVID-19 para responder cualquier pregunta del público o para reportar un caso sospechoso. Para obtener más información, llame al 1-800-889-3931 o visite IDPH.illinois.gov.

Para encontrar estos y más recursos en el Condado de Kane, llame a la línea directa de Servicios Humanos del Condado de Kane al 2-1-1. El soporte está disponible 24/7 en varios idiomas.


Updated 2/09/2021

Small Businesses

  • The Restore Illinois Framework can be found here.

  • Join the small business email list where Rep. Hernandez will personally notify you of available grants, resources, and COVID-19 updates related to small businesses.

  • Small Business Administration Disaster Assistance Loans: Small business owners can apply for a low-interest SBA disaster assistance loan, and may borrow up to $25,000 without collateral.

  • Information on the CARES Act (Coronavirus Aid, Relief & Economic Security).

  • Illinois Treasurer’s Small Business COVID-19 Relief Program. Up to $500 million in deposits available to financial institutions throughout the state, at near-zero rates.

  • Information on combating Coronavirus from the US Chamber of Commerce.

  • Apply for Southern Smoke’s Emergency Relief Program available to those employed by or own restaurants or bars, or are employed by a restaurant or bar supplier that are faced unforeseen expenses that cannot or will not be covered by insurance.

  • If you do not know if your business is considered essential during the Stay at Home Executive Order, please call: 1-800-252-2923 Or email CEO.support@illinois.gov

  • Information for small businesses from the Illinois Department of Commerce & Economic Opportunity.

  • Illinois Restaurant Association Emergency Fund: accepting applications until October 19, 2021.

  • Information on the NAACP & Bacardi Bar and Restaurant Grant: available to support black owned businesses in the beverage alcohol service, sales, or hospitality industries.

  • Follow the link here for an application for the Illinois Restaurants Association Employee Relief Fund

  • Apply now for the Dish Roulette Restaurant Industry Funding (first come first serve)

  • Complete an application for the SoGal Black Business Start-up Grant

  • Apply for the LISC Grant for Businesses in Rural Communities: grant applications open Jan 26th, 2021

  • Information and an application for the Rebuild Distressed Communities Grant can be found here.

  • A resource to locate your nearest ‘Small Business Development Center’ can be found here.

  • A form allowing the Illinois Department of Commerce & Economic Opportunity to publicly highlight your business can be completed here.

  • Additional and updated COVID-19 small business guidance & loan resources can be found here.


Unemployed by COVID-19

  • File for unemployment insurance.

    • After filing for unemployment insurance, you MUST create a profile and resume on Illinois Job Link here.

    • If your name begins with letters:

      • A through M file your claim on Sundays, Tuesdays, Thursdays.

      • N through Z file your claim online on Mondays, Wednesday, Fridays.

*Saturdays – for those who missed their application window.

  • For phone applications, call (800) 244-5631. If your last name begins with letters:

    • A through M call between 7:30am – 6pm on Tuesdays and Thursdays.

    • N through Z call between 7:30am – 6pm on Mondays and Wednesdays.

*Fridays (7am-6pm) & Saturdays (8am-noon) – for those who missed their call window.

  • One Fair Wage is offering cash assistance for tipped workers and service workers such as, but not limited to, restaurant workers, car service drivers, and delivery workers.

  • CORE Grants are available for families of restaurant employees to cover medical bills for children, gas cards, groceries, clothing, medical supplies and therapies, utilities, rent and mortgage, and other essential needs a family might need to navigate their specific circumstance.

  • Apply for Jewel Osco’s immediate job openings.

  • Apply for seasonal and full-time jobs with Aldi.

  • List of companies hiring during COVID-19 outbreak.

  • Join Rep. Hernandez’s Facebook group for job opportunities in the Aurora area.

  • The Salvation Army has an Emergency Assistance and Homeless Prevention Program.

  • Check the status of your stimulus check.

  • Follow the link here for an application for the Illinois Restaurants Association Employee Relief Fund


Senior Citizens

  • Marie Wilkinson Food Pantry located at 834 N Highland Ave is open for seniors Wednesdays 12-2pm

  • Shopping hours for senior citizens or vulnerable populations.

  • Senior Services Associates: offers information and assistance, assessment and care coordination, caregiver assistance, adult protective services, emergency services and home repair, nursing home ombudsman, transportation services, recreation, education, and health.

  • Ride in Kane Inc: a public transportation service providing curb to curb bus or taxi service to seniors 65+, disabled individuals, and those with low income who qualify for the service in Kane County. Ride in Kane operates 24 hours a day, 365 days a year. The current cash fare is $5.00 for the first 10 miles of a trip and $1.50 per each additional mile over 10 miles.

  • Prairie State Legal Services: Prairie State Legal Services is an organization that offers free legal services for those age 60 and over who have serious civil legal problems and need legal help to solve them.

  • Two Rivers Head Start: assists individuals age 62+ with unmet needs. Services could include car repair, eye glasses, medical equipment, dental care, etc.

  • Volunteer Transportation Program: This program’s volunteers provide free transportation for seniors who live in Kane County.

  • Kane Senior Council: offers a Meals on Wheels program, care and food assistance for pets, well-being checks, health and wellness education, and intergenerational activities.

  • Dial 2-1-1 (Kane County Human Services Hotline) or visit this page for assistance finding food, paying housing bills, or other essential services.


Families/Homeowners

  • The Neighbor Project is a nonprofit, HUD-Certified Housing Counseling Agency dedicated to helping low to moderate income families reduce debt, build credit, save and ultimately buy their first homes. They offer application assistance for grants and other economic relief programs offered by the Illinois Housing Development Authority. You can call 630-906-9400 or visit their website here to learn more about services they offer.

  • The City of Aurora Financial Empowerment Center: free one-on-one professional financial counseling for individuals and families with low and moderate incomes. All counselors are bilingual.

  • Fannie Mae Homeowners Assistance: Homeowners impacted by this national emergency are eligible for a forbearance plan to reduce or suspend their mortgage payments for up to 12 months. Foreclosure sales and evictions of borrowers are suspended for 60 days. More assistance on the website.

  • Freddie Mac Homeowners Assistance: Ensuring payment relief by providing forbearance for up to 12 months,waiving assessments of penalties or late fees, halting all foreclosure actions and evictions of borrowers living in homes owned by the company until at least August 31, 2020, and offering loan modification options to provide mortgage payment relief or keep those payments the same after the forbearance period.

  • Find your local food bank.

  • Aurora Family Counseling Services is offering telehealth services.

  • Scholastic is offering a $5.99 monthly subscription to continue learning at home.

  • Dial 2-1-1 (Kane County Human Services Hotline) or visit this page for assistance finding food, paying housing bills, or other essential services.

  • Information from the CDC for pregnant women.

  • The Salvation Army has an Emergency Assistance and Homeless Prevention Program.

  • Advice from the National Domestic Violence Hotline if you are not safe at home during COVID-19. Call 1-800-799-7233 if you need support or text LOVEIS to 22522. Online chat is also available.

  • If you suspect a child is being abused or neglected, report it to the DCFS hotline immediately at 1-800-25-ABUSE or visit Illinois.gov/dcfs to report online.

    • The 24 hour child abuse hotline can also be reached at 800-25-ABUSE (800-252-2873 or TTY 1-800-358-5117)

  • Information on COVID-19 from Kane County Health Department.

  • Amazon accepts SNAP benefits.

  • Legal FAQ’s for renters in Illinois that are COVID-19 related.

  • AT&T: offering internet access for qualifying limited income households at $10 a month or less through our Access from AT&T program. Through June 30, 2021, AT&T will continue waiving data overages for these customers, as well as keep the expanded eligibility of Access from AT&T to qualifying households and those participating in the National School Lunch Program and Head Start.

  • SPARK: help underserved Aurora families with children age birth through five connect to early education and childcare that will prepare their children for success in life. SPARK is not a direct service; rather, they leverage and help coordinate early childhood resources available to families.

  • Rentervention: Free and confidential legal help for Chicago residents who may be facing housing issues.

  • CovidhelpIllinois.org: Illinois will be offering rental assistance funds under the second federal stimulus package signed into law on December 27, 2020. Details on who will be eligible to receive the rental funds, and how to apply once they are available, are still forthcoming. Those details will be available on this website soon, so continue checking this space for updates.

  • Housing Action Illinois: has information and resources for people looking for affordable housing.


First Responders

  • Information for Emergency Medical Services (EMS) on procedures and personal protective equipment.

  • Information for law enforcement personnel on procedures and personal protective equipment.

  • Airbnb Housing opportunities for first responders and medical professionals: here.


Teachers

  • Updates from Illinois State Board of Education.

  • Teach From Home by Google is a temporary hub of information and tools to help teachers during the COVID-19.

  • Virtual field trips.


Healthcare Professionals

  • Interim U.S. guidance for risk assessment and public health management of healthcare personnel with potential exposure to COVID-19.

  • Caring for patients with confirmed or possible COVID-19 infection.

  • CDC resources for clinics and healthcare facilities.

  • CDC resources and guidance for health departments.

  • IDPH clinical guidance.

  • Donate COVID-19 PPE here.

  • IDHS - Division of Developmental Disabilities here.


Consumers

  • Guide for consumers struggling to repay their debts during the COVID-19 Pandemic

  • Report price gouging.

  • How to avoid phishing or other online scams.

  • How to protect your credit.

  • What you should stock your kitchen with.

  • What are the Dos and Don'ts of Coronavirus protection.

  • How to refund travel plans during the COVID-19 outbreak.

  • Consumer guidance on debts due and regulated financial sectors: here.


Nonprofits

  • ComEd offers COVID assistance.

  • Illinois Treasurer’s Small Business COVID-19 Relief Program. Up to $500 million in deposits available to financial institutions throughout the state, at near-zero rates, to assist Illinois small business and nonprofits.

  • AT&T COVID-19 Relief: for consumers, businesses, communities, and employees

  • Forefront list of emergency funds for nonprofits in Illinois.

  • Fox Valley United Way - Coronavirus Resources.


Utilities

  • AT&T COVID-19 Relief: for consumers, businesses, communities, and employees

  • Citizens Utility Board: Consumers can email, mail, or fax us their utility bills, and we will analyze them for potential ways to save and give people clean energy tips. Email a copy of your most recent electric, natural gas, or landline phone bill to CUB’s Aimee Gendusa-English, aenglish@citizensutilityboard.org. (Put “attn: Virtual Utility Bill Clinic” in the subject line.) Feel free to redact your personal information, but be sure to include the account holder’s name and where we should send the analysis.

  • The Nicor Gas Sharing Program provides one-time grants to qualified residential customers.

  • The Nicor Gas Budget Plan provides a convenient way for customers to plan for and pay their monthly natural gas bill. Customers pay a more consistent amount by estimating natural gas usage and natural gas prices for the next year and adjusting quarterly to allow a credit balance to build up and help offset bills that may be higher during the winter heating season.

  • Nicor Gas’ Energy Efficiency Program helps customers manage their costs by lowering out-of-pocket expenses for energy efficiency improvements through rebates for energy efficient equipment, energy assessments and free energy-saving products.

  • Low-Income Energy Assistance Program (LIHEAP) has been extended to May 31st. Customers may also ask to enroll in the Percentage of Income Payment Plan, which allows eligible customers to pay a percentage of their monthly income to maintain their utility service. The program is designed to provide customers with an affordable, level payment plan and a chance to eliminate past due balances.

  • Dial 2-1-1 or visit this page for assistance finding food, paying housing bills, or other essential services.


Students

  • Federal Student Aid: All borrowers with federally held student loans will automatically have their interest rates set to 0% with suspended payments through September 30th.

  • DACA Recipients qualify for unemployment insurance in Illinois since this is a state operated program and not a public benefit. Work permit must be current. Apply.

  • Advice from the National Domestic Violence Hotline if you are not safe at home during COVID-19. Call 1-800-799-7233 if you need support or text LOVEIS to 22522. Online chat is also available.

  • Remote work resources from Google.

  • Virtual field trips.

  • Scholarship list updated regularly by Rep. Hernandez.

  • East Aurora school district’s meal distribution information.

  • East Aurora school district’s list of resources for students and families.

  • West Aurora school district’s meal distribution information.

  • Communities in Schools: offers programs for K-12 students such as mentoring, tutoring, after school and before school programs, substance abuse prevention and intervention, physical health screenings, mental health services, literacy training, gang intervention and prevention, dropout prevention and more.


Housing/Shelter

  • Continuum of Care (CoC) Homeless Assistance Program Allocated $6 million to disseminate to CoC’s for emergency lodging. Find local CoC’s here.

  • Dial 2-1-1 or visit this page for assistance finding food, paying housing bills, or other essential services.

  • Directory for shelter, food, and resources in the Chicago-area.

  • Find a shelter near Aurora.

  • CDC guidelines for homeless shelters.

  • The Salvation Army offers an Emergency Assistance and Homeless Prevention Program.

  • For Illinois residents who need assistance with food, shelter, medical care or other services, help is here. Visit dhs.illinois.gov/helpishere or call Hesed House: overnight emergency shelter available to adults in need of housing, family shelter open to families with children, and case management to help people through difficult experiences, financial guidance, job guidance, and more.

  • Aunt Martha’s: offers emergency and transitional housing for youth and young adults.

  • Two Rivers Head Start: limited financial assistance for crisis intervention in the areas of rental, medical, glasses, transportation, and dental care services.

  • Joseph Corporation: credit and budget counseling, foreclosure prevention counseling, homebuyer education and guidance, safety first program, and more.

  • Aurora Housing Authority: offers low income public housing, a housing choice voucher program, and project based voucher program.

  • The Neighbor Project: free one-on-one professional financial counseling, offers homebuyer education, savings programs, foreclosure prevention services, and financial assistance for safety related home repairs.

  • Habitat for Humanity: homeowners help build their own homes alongside volunteers and pay an affordable mortgage.

  • Lazarus House: serves parts of Kane county; offers a homeless shelter and a transitional housing program.

  • Community Contacts Inc: offers a Low Income Home Energy Assistance Program (LIHEAP), Illinois Home Weatherization Assistance Program (IHWAP), a housing rehabilitation program, and a Housing Continuum Affordable Rental Program

  • Declaration is for tenants who are covered by the CDC’s order temporarily halting residential evictions to prevent the spread of COVID-19. Expires January 31st, 2021.

  • Illinois Legal Aid Online: Gives brief information if you are a tenant or homeowner that would need housing assistance, utilities programs or Q and A answers.

  • Rebuilding Together Aurora: organizes volunteer teams to provide large-scale home repair, small handyman repairs and energy efficiency upgrades to families in need. All services provided by Rebuilding Together Aurora are free of charge to qualifying homeowners.1-833-2-FIND-HELP.

  • Housing Action Illinois: has information and resources for people looking for affordable housing.

  • COVID H.E.L.P, a free legal assistance tool for people who are facing housing, employment and other economic problems because of COVID-19. Covidhelpillinois.org


Food Assistance


Undocumented Residents

  • DACA Recipients qualify for unemployment insurance in Illinois since this is a state-operated program and not a public benefit. Work permit must be current. Apply here.

  • Seeking treatment or preventive services will not negatively affect an undocumented persons according to this statement from the US Citizenship and Immigrant Services.

  • Los beneficiarios de DACA califican para el seguro de desempleo en Illinois ya que este es un programa operado por el estado y no un beneficio público. El permiso de trabajo debe estar vigente. Aplicar aquí.

  • Buscando tratamiento o servicios de prevención no va a afectar a una persona indocumentada negativamente de acuerdo con esta fuente de noticias de parte de Ciudadana estadounidense y Servicios de Inmigración.

  • VNA clinic: Taking new patients and will not ask about immigration status. (630) 892-4355.

  • VNA clinica: Aceptando pacientes nuevos y no preguntarán sobre el estado de inmigración. (630) 892-4355.

  • Fondos de Emergencia para personas indocumentadas.

  • Coronavirus – preguntas frecuentes.

  • Coronavirus - frequently asked questions.

  • Undocumented workers’ employment rights.

  • Illinois Department Of Human Rights: FAQ if facing discrimination.

Mental Health Resources

  • National Suicide Prevention Lifeline: Call the Lifeline at 1-800-273-TALK (8255) or use online chat. Click here for deaf or hard of hearing services.

  • Tips on emotional well-being and coping.

  • Virtual support groups.

  • Free mental health support.

  • Toolkit to care for your Coronavirus anxiety.

  • The IDPH Mental Health Division launched a FREE and anonymous emotional support text line. Individuals who would like to speak with a mental health professional can text “TALK” to 5-5-2-0-2-0, or for Spanish, “HABLAR” to the same number: 5-5-2-0-2-0.


Health and Safety

  • Information regarding mandated face masks.

  • Coronavirus testing sites.

  • Illinois COVID-19 map, information, and updates

  • How to protect yourself from COVID-19

  • What to do if you are sick

  • CDC Symptom Checker

  • COVID-19 testing centers and labs

  • CDC Resources on COVID-19

  • Updates - City of Aurora Public Health

  • Google launched a nationwide website for state-based resources, safety and prevention tips, and search trends related to COVID-19.

  • American Diabetes Association: Helpful resources here.

  • American Diabetes Association: Help with paying for the cost of insulin here.

  • For Illinois residents who need assistance with food, shelter, medical care or other services, help is here. Visit dhs.illinois.gov/helpishere or call 1-833-2-FIND-HELP.

  • VNA Healthcare offers COVID-19 testing by appointment.

  • COVID19 cases by county: here.


Other

  • Information regarding mandated face masks.

  • Coronavirus testing sites.

  • Closures within Kane County Circuit Clerk.

    • The Clerk’s office is open Monday-Friday 8:30am-4:30pm

  • Apply for Humanity Forward COVID-19 Relief Fund.

  • Dial 2-1-1 or visit this page for assistance finding food, paying housing bills, or other essential services.

  • Updates from the Illinois Department of Corrections. For COVID-19 related questions call 217-558-2200 ext. 7700 or email doc.covid@illinois.gov.

  • Online AA meetings.

  • IRS Coronavirus Tax Relief & Economic Impact Payments Updates

  • Funeral home guidance from Illinois Department of Public Health.

  • Advice from the National Domestic Violence Hotline if you are not safe at home during COVID-19. Call 1-800-799-7233 if you need support or text LOVEIS to 22522. Online chat is also available.

  • IL Attorney General Workplace Rights Bureau here

  • If you suspect a child is being abused or neglected, report it to the DCFS hotline immediately at 1-800-25-ABUSE or visit Illinois.gov/dcfs to report online.

  • Check the status of your stimulus check.

  • Updates from the Secretary of State.

  • Employee workplace rights complaints: (844) 740-5076 or submit a complaint online.

  • Amazon begins to accept SNAP benefits.

  • Health Insurance Premium Payment (HIPP) Grant - HIPP is a program that helps to pay/reimburse health insurance premiums for some clients who have high medical insurance expenses. Please view here.

  • Illinois Legal Aid Online: A neutral, unbiased resource where people can find the help they are looking for. Whether you are the plaintiff or the defendant in a civil case, ILAO can help.

  • Cook County Legal Aid: Provided through Cook County Legal Aid for Housing and Debt (CCLAHD), a county-wide initiative to help resolve eviction, foreclosure, debt, and tax deed issues.

  • Carpls Legal Aid Hotline for legal information, advice and referrals for cook County residents, 312-738-9200.

  • Prairie state Legal services, for free legal assistance for veterans, active service members, reservists and their dependents, 1-855-452-3526

  • Land of Lincoln legal aid, for free legal assistance in northern and central illinois, 1-877-342-7891.